稿件小助手服务行业一切以服务客户为本，由于服务不周或哪里有什么疏漏的要及时诚恳的向客人表示歉意。以下是小编整理的2篇关于酒店英文的道歉信的范本，欢迎大家参考阅读。
酒店英文道歉信一：
Dear customer,
I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your ing to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had plained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and e to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere.
Thank you again.
酒店英文道歉信二：
Dear XXX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards!
Wang Hao Manager